All Posts

Most friction exists because systems were never designed for how work actually happens. Most friction isn’t caused by people. It’s caused by systems quietly asking humans to compensate for their gaps. When work feels harder than it should, something is usually missing: A handoff that was never designed A decision boundary that was never defined A feedback loop that doesn’t exist A system that assumes perfect behavior instead of real conditions Friction is the symptom. System

If you’re thinking about a Daily Management System (DMS) and feeling overwhelmed, start here: Daily Direction Setting (DDS) . DDS isn’t complicated. It doesn’t require software, consultants, or months of preparation. It requires clarity, consistency, and visibility. Done well, it becomes the foundation for everything else. The biggest mistake teams make with DMS is trying to build the entire  system at once. DDS flips that thinking. It starts small, creates discipline, and bu

When a critical system goes down because of a failed component, it exposes gaps in how we manage and understand our assets. Recently, during a DDS call, a technician revealed that a failed part was not normally stocked and had a life expectancy of 3 to 5 years. This information was not readily available but might be buried in the system manual. This situation highlights a common challenge: how can teams better capture and analyze asset data to anticipate risks before failures

Progress slows when we solve the wrong problem.

Clarity before solutions. People before systems.